AGENCY   Healthcare Demand Generation

For Business Leaders

Your reps are expensive. Your pipeline is unpredictable.

A fully loaded field rep costs £100-165K per year. If they're spending 80% of their time trying to book meetings, you don't have a sales problem. You have a demand problem. We fix demand.

Healthcare commercial leaders reviewing performance data with a clinical team

For Business Leaders

You've been fixing sales. The problem isn't sales.

You miss forecast. The instinct is to fix sales. Hire more reps. Invest in training. Bring in a new CRM. The sales director is convinced the problem is execution.

Do the maths. Divide £100-165K by planned calls (about 1,400 per year) and you get £60-120 per call. But that assumes every call happens. No failed attempts. No no-shows. No wasted travel. The true cost per meaningful meeting is somewhere between £100 and £300.

Then the harder question: how many of those meetings actually happen at all?

HCPs have 24 minutes per week for all supplier interactions. Not per supplier. Total. Access declined from 80% in 2008 to 44% in 2021. More reps doing the same thing in a shrinking window doesn't produce more results.

The reps aren't failing. The model is failing.

The ceiling isn't effort. It's physics.

This is you if

One of these will sound familiar.

01

"I've built something that works but I can't explain it in 30 seconds."

Clinical evidence, regulatory approval, working prototype. What you don't have: a clear way to explain it to someone who hasn't spent three years inside the problem you're solving. Investors give you 30 seconds. Clinicians give you less. If you can't land the message in that window, it doesn't matter how good the science is.

Investor Readiness Sprint · Pitch and Positioning Essentials

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02

"My reps are expensive and my pipeline is unpredictable."

83% of HCPs prefer digital channels for initial product information. They're researching before they agree to meetings. If you're not present in that research phase, you're not on the shortlist. Your reps walk in cold. The demand problem comes before the sales problem.

Demand Generation Programme · Commercial Strategy Diagnostic

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03

"We've got the budget but execution is slow and competitors are ahead."

You have the products, the team, the investment. But procurement cycles, compliance sign-off, and cross-market coordination make everything take twice as long as it should. Companies that should be behind you are somehow in front. Not because they're better. Because they're faster.

Full 3 E's Programme · Embedded support available

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04

"I keep investing in sales fixes and nothing changes."

More training. Better CRM. New incentive structures. More headcount. You tried all of it. Nothing moved because every fix assumed reps could still get in the room. They cannot. Access fell from 80% to 44% while the CRM got smarter. The fix is not better sales execution. It is building demand so your reps walk into meetings that are already warm.

Demand System Build · Done For You

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Getting started

Getting started.

Founder Advisory

£300-500/mo

Monthly calls + email access. For founders building commercial capability. 3-month minimum.

Workshop

£2K

One day. Identifies the real problem.

Diagnostic

£5K

Written assessment with commercial modelling.

Demand Programme

From £25K

Demand system built and running. 6 months.

What changes for you.

Your reps' diary fills with 12-minute meetings that already have a clinical question queued up. The 80% they lost to chasing meetings converts into 80% of a shorter week spent closing them. Pipeline becomes predictable. Marketing spend connects to revenue in a dashboard your board can read. Your cost per qualified opportunity drops because the system does work that used to require headcount.

The ceiling isn't effort. It's physics. Once you fix demand, the ceiling moves.

Every quarter the model doesn't change, you're paying £100-165K per rep for people whose primary job has become trying to book meetings that are increasingly impossible to book. Multiply that across your team. That's the cost of not fixing demand.

Your competitors did not hire more reps. They built a system that warms the room before the rep walks in. Their clinician opens the meeting with a question about the product. Your clinician opens it asking what the company does.

That gap gets wider every quarter you wait. And the cost of waiting is already on your payroll.

It's Not a Sales Problem by Michael Colling-Tuck

The book

It’s Not a Sales Problem.

Forty-seven launches across five continents. One pattern: the problem is almost never sales. Read the argument.

Read the first three chapters free. No sign-up required.

Read the book

Healthcare innovations deserve recognition. We help them get it.