Give your launch a route to adoption.
Connect your message, sales team, digital presence and advocates, so the launch is more than a date in the calendar.
Explore product launchesFor commercial and marketing teams in pharma, MedTech, biotech and diagnostics.
Free assessments. Useful results before an optional emailed report.
Patient marketing | The gap between available and accessedFrom clinic availability to a patient pathway.
AGENCY brings together commercial strategy, marketing and sales enablement for pharma, MedTech, biotech and diagnostics companies.
A good product needs people to understand its value, choose it and use it. We build the marketing and commercial support that helps that happen, from launch strategy and patient campaigns to events, sales tools and team training.
We build the capability with you, so your business can keep moving forward.
Connect your message, sales team, digital presence and advocates, so the launch is more than a date in the calendar.
Explore product launchesHelp suitable patients understand their options, find a clinic and take the next step. Give clinics a pathway they can use.
Explore patient marketingBring the right people into the right conversations. Connect the work before, during and after the event.
Explore event strategyStart with readiness, or explore a tool, a game or the book.

Check Product Launch Readiness or Marketing Department Readiness. Get a score and 30-day actions.
Check your readiness
Find the NHS trusts whose stated priorities fit your product.
Find matching trusts

Why good healthcare products struggle to build demand. Read three free chapters.
Read free chaptersOur patient marketing brochure shows how campaigns, clinic materials and professional referrals fit together around the clinics you already supply.
A working patient pathway, from first interest to appropriate assessment.



Twenty years in healthcare commercialisation. 47 product launches across five continents. Author of It’s Not a Sales Problem. Michael takes every triage call himself.
Meet AGENCYPodcast conversations
Listen to a relevant episode or watch the conversation from the AGENCY podcast and video series.

12 Minutes
Customer research, preparation and feedback throughout a healthcare launch.
Michael Colling-Tuck and Keith Jackson
Audio 14:11 | Video 14:03

Fireside Chat
Strategic event planning, personalisation and the changing role of virtual and hybrid formats.
Michael Colling-Tuck, Howard Widdall and Charlie Litchfield
Video 73:18

Fireside Chat
Market assessment, local healthcare systems and distributor relationships.
Michael Colling-Tuck, Howard Widdall and Keith Jackson
Audio 50:12 | Video 50:12

12 Minutes
Peer recommendations, patient stories and credible evidence for product adoption.
Michael Colling-Tuck and Keith Jackson
Audio 13:55 | Video 13:56
Ways to start with AGENCY
Choose the starting point that fits the question you need to answer.
Try a fictional dashboard that connects activity to conversations.
Explore a dashboardTest the assumptions, gaps and priorities in your current plan.
Review your launch plan
Work on practical skills with tools your team can use.
Find your training
Explore healthcare commercial questions around a table.
Explore breakfast meetingsWe learn your situation. You learn how we think. If we can help, we will say how. If we cannot, we will say so.
Apply for a free 60 minutes